Black Friday 2023 deals. 123,8. 1. Virgin frequently offers discounts, bill credits and vouchers on its broadband and TV products. We’ll automatically credit your bill for fixed phone line and broadband issues, no matter if you’re a new or existing customer. One added bonus of Virgin Media Stream is the 10% credit offer, which means customers get 10% off all subscription services, which is added to their bill as a credit. However, while the Plume service comes with all sorts of extras, such as home management and parental controls, Virgin’s Pods purely focus on extending your. NordVPN: Our #1 pick for Virgin Media customers. Hub 5, Hub 5x and Hub 4 - Test my broadband speed. Watch TNT Sports Ultimate, Virgin TV Ultra HD and apps like BBC iPlayer and YouTube. Fair Usage Policy: Unlimited plans have a monthly allowance of 10,000 minutes and 10,000 SMS within ROI and EU. Exclusive Online Reward. 30. Buy now , YouFibre Community FibreVirgin Mediaon 18-01-2023 20:59. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. To run the scan, simply connect to your. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. Virgin Media Volt can be thought of as a money-saving way to boost your existing Virgin Media and O2 mobile packages, or something to add on and save money with if you're a new customer to either or both. And we are also Ireland’s best broadband, as awarded by Umlaut Best in Test 2023. UK only. 13-12-2021 15:59. 0345 454 1111 – if you’re calling from any other phone. Virgin Media. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. We’re pretty good at. Plug the cables into the Hub. It's such a useful link that it's on every page of the Community! 2. ”. Take control of your WiFi: • Run a super-intelligent WiFi home scan to test speeds all around the home. Gig1 – 1Gbps (1,000Mbps) Bear in mind that Gig1, Virgin Media’s lightning-fast gigabit broadband, is only in a few select areas. 168. If you are uncertain about whether a Virgin Media contact number is chargeable, make sure to check your phone-plan details in advance of calling, or use an alternative contact method where possible. This promotion means you won’t pay the usual setup fee of £35. To find out what speeds are on offer in your area. Most QuickStart kits have just 6 cables, connectors and powerlines to. 50 a month. 8. The Big Bundle basically includes Virgin's M200 broadband, a landline with inclusive weekend landline calls and all Freeview channels – delivered via a. M350 – 362Mbps. Downdetector only reports an incident when the number of problem reports is significantly higher. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. £140 Gift Card for Broadband, Phone and TV Orders at Virgin Media. 99pm. 3. It is mandatory to use the provided Hub as a DOCSIS modem, as Virgin Media do not allow any other third party modems to. Up your average download speed to 362Mbps for 4K streaming. TV. Free downloads are available to all new and existing customers. Active O₂ customers and Virgin Media broadband customers only. Virgin Media O2 launched its first ever joint product, Volt, in October 2021, which offers exclusive benefits when your household is with both Virgin Media and O2. 50 see the. 0 once you have your Quickstart box. Typically, extenders are linked through a wired port using an Ethernet cable. 1Gb Broadband + Loaded TV. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks. 296. Broadband only. Get Broadband and TV from Virgin Media for just €50 with no activation fee. Get started . Broadband. Cheap Virgin Media broadband plans & deals ☝️ Compare the best broadband contracts in November from all UK providers From £18 a month at broadband. Easy to set up. Email address. This includes restricting children from accessing inappropriate or adult content. Discovery. 3 million consumers tested their broadband speeds with Speedtest®, and you guessed it, Virgin Media came out on top and was awarded Ireland’s Fastest Broadband Network by Ookla®, the global leader in broadband testing. Please enter the email address you used when opening a Virgin Media account, or the username you created when registering for My Virgin Media. Broadband & Phone. Insanely fast. Back a step. Zen Internet. Shop Broadband, TV and Landline Offers Broadband Deals Broadband Only Deals Broadband & Phone Deals Broadband & TV Deals Broadband, TV & Phone Deals. If you've checked and you are out of contract, the world is your oyster. Available with M50 broadband or faster. 22-11-2023 12:10. Consistent average download speeds of 132Mbps is plenty for most households. Customer score. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. Subject to availability. Mobile broadband; Virgin Mobile deals; Refer a friend; How to upgrade; Trade in your phone; Business mobile; SIM Only. Virgin 360 box is a serious rival to Sky Q. However, it’s exclusive to the Ultimate Oomph Bundle, which. The most affordable plan offers internet at 132Mbps, while the most advanced offers 1130Mbps along with 230+ channels and other perks. What do the colours mean? Yellow. M50 Fibre Broadband (average download speed at peak 54Mbps) and Talk Weekends. Over 400 servers in the UK and over 5,500 worldwide. Broadband, TV and phone customers. 16+. Please enter your email. Broadband, TV and phone customers should then press 1, mobile customers should press 2. - Not all support team members are aware of this information when providing assistance. It helps you get your broadband up and running and make the most out of your WiFi experience, all from the comfort of your sofa. Broadband, TV and phone customers. Use Virgin Media phone lines when calling from a different provider. There are separate lights for the 2. 1Gb. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Subnet prefix length 255. It is available as a broadband-only, with a phone line, or bundled up with TV, including with the Big Volt Bundle with Drama and Docs which also comes with a 10GB O2 SIM. Manage your account with My Virgin Media. Excludes Essential broadband customers from 10 November 2022. Virgin Media deals. You’ll then be able to use your same old phone to make. . Overall, Virgin Media broadband is highly recommended for those fortunate enough to have access to it and holds the potential for wider coverage in the near future. Automatic compensation scheme. Having been almost caught out by a Microsoft Scam, taking a similar form, I was suspicious, particularly as they did not know my name, but they did know (or guessed) that I was a. These include the Big Bundle, Bigger Bundle, and Ultimate Oomph Bundle, offering 100. 150 – if you’re calling from a Virgin Media mobile or mobile. It's so easy and. If you are unable to resolve an issue with Virgin Media Internet Security yourself, please contact Virgin Media Internet Security support on 020 3936 3621. Hi, Hope this is the right place to ask this question about the cabling for my Virgin services. Up to 3 WiFi Pods if needed. [email protected] in to My Virgin Media a. Virgin was on the phone to you with an apology within the hour after I queried its unwanted attentions. Posted in Email. Download the Virgin Media Connect app now. Change or cancel your package. Not a customer? Talk to us about joining: 1800 940070. 1. In the Wireless frequency 2. And to help keep things ticking over, you get Intelligent WiFi service included and we’ll provide up to three signal-boosting mesh WiFi Pods (if they’re required) to extend your network – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Available with M50 broadband or faster. See virginmedia. You can even reboot your Hub from the comfort of your sofa. On the screen shown, you should now see the option to change the Wi-Fi password. Welcome to Virgin Media’s help and support page. Offer available to new broadband and new TV customers only. General : Virgin Boosting Speeds. Stream from Virgin Media. Packages start from. 2. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Blazing-fast speeds. Cancelling Virgin Media if you're out of contract. Explore a world of action, entertainment and social networking. View. If you do cancel your contract over the phone, be sure to get confirmation via email or in writing, in case any problems over unpaid bills or cancellation fees arise at a later date. 1. Volt benefits include (1) Virgin Media broadband speed boost to the next available level (up to a max of 1Gbps download speed) at the point you place your order to become supercharged with Volt. Intelligent WiFi technology is what makes our Hub 3, 4 and 5 so fast and reliable. Solved: How do you talk to a human at Virgin Media? - Virgin Media Community - 4029776. You’ll get up to 230 channels on your Virgin TV 360 box, along with access to on-demand content. Separate Telecoms Network. Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. 1800 941 114. Excludes Essential broadband customers from 10 November 2022. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Grab the latest discounts with these 14 active Virgin Media promo codes. com. You can easily connect 10+ devices at the same time. Virgin Media phone numbers. Virgin Mobile package. Virgin Media TV is probably Sky TV’s biggest rival in the digital TV market, with hundreds of TV channels that can be included in its broadband and TV packages. 50 per month total 18-month cost: £487. net as we’ve worked with the site to offer reliable tests to our customers. Our student 12 month and rolling contacts have now ended. Step 2: Get connected. When you place your order, we'll let you know. 150 free from your Virgin Media phone or 0345 454 1111 from any other phone line. If you are, you’ll continue to be charged £12. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Find out more about this powerful piece. While most other ISPs across the UK piggyback off Openreach lines to provide internet, Virgin Media uses its own. 99pm. However, as Virgin Media Broadband is a very variable service at the moment, their comment about the problems with the intermittent service was very plausible. Exclusive Volt benefits – Volt broadband and sim deals also bring you all this: Save BIG on Virgin’s Fibre M125 Broadband and receive £50 in bill credit. Go to Advanced Settings > Wireless > Wireless signal. Our network delivers the fastest widely-available broadband speeds to homes and businesses. Policy Overview. If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. Why Virgin Media; Learn about our broadband; Discover TV; Learn about WiFi Guarantee; My Account. Don't waste your time trying to cancel your services even your contract ended via phone or sms or chat. At least 30Mbps download speeds in every room or £100 one-off credit. £8p/m extra or included with Gig1 or Volt. The first one shows the most recently used rate from last April based on a £40 a month contract, and the other two examples provide representative examples from April 2024, based on a scenario if you entered into an 18-month contract with us in August 2023 and your subscription charge is £40 a month for the first 18 months, and the standard price. 200+ people working from VPN and 40,000 customers all working from home using vpn for voip phones and access. 2. Virgin Media employs around 12,000 people directly in the UK and is part of Liberty. 0 Kudos. Recycle or return your kit. Virgin Media offers plenty of channels, but crucially, not Sky Atlantic. Customers across the country were reporting a complete failure of their broadband service for. Explore our lightning fast fibre business broadband deals with speeds up to 1Gb, 99. Reliability: 99. Excludes broadband faults and broadband network outages. Broadband. Up to 3 WiFi Pods if needed. 00 a month. Access Amazon Prime and Netflix (when you subscribe) and more when you play them. Virgin Mobile Home Internet is currently available only to existing customers. Choose broadband and phone or broadband only deals from the wide range of monthly broadband contracts. Virgin Media package. for 3 months then £39. Ultrafast is an internet speed between 100. Once in a while, you might find that your Broadband, TV or Phone service isn't working properly because of planned maintenance work, an unexpected network outage or a fault with your equipment. At Virgin Media, our WiFi Hubs offer unlimited, lightning-fast broadband and 99. If you had an Ethernet cable and/or a phone cable previously connected, plug those in too. View your bill. We couldn’t resist boosting the usual 100Mb broadband speed by 32Mbps. tIt’s backed up by our signal-boosting mesh WiFi Pods (if needed) and. Broadband & sim deals. Surfshark: The best budget VPN for Virgin. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Access your bills, diagnose faults and manage your package. Further exclusions & legal stuff apply. 168. This promotion means you won’t pay the usual setup fee of £35. For instance, BT’s most popular Fibre Essentials, Fibre 1 and Fibre 2 provide average speeds of 36Mbps, 50Mbps and 67Mbps respectively. 4. Broadband and TV. Change the password. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. Ofcom said it was concerned about the number of complaints from customers saying it was difficult to leave Virgin Media, which has about 6 million broadband and pay-TV users and is a part of the. For broadband, TV, landline, and account enquiries, phone 03454541111*. 168. I have both V+ cable TV and Virgin Broadband. See how we scored Best in test. Fibre broadband. Doesn’t include Upload speed add-on; (2) Our moneyback WiFi coverage guarantee with. And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it’s the country’s fastest broadband. Booking an engineer is easy with Virgin Media. Hey Norma63, thanks for getting back to us. Zen Business. TV on the go. Online via the Virgin Media website. Our aim is to respond to these needs by removing barriers they may face or avoiding creating such barriers in the first place. If it is poor again after the rescan, it. Mobile customers can also use the app to keep on. <link rel="stylesheet" href="styles. Speeds of up to M500 – average download: 516Mbps. virgin. Public Sector Queries. Line rental and unlimited inclusive calls included in the monthly cost. See virginmedia. From November 24 - 27, the broadband provider will shave off the cost of its 1000Mbps package, going from £27. General : Virgin Boosting Speeds. for the second time in a day. 7 million Virgin Media broadband, TV and landline customers. From the UK’s fastest major broadband provider. Updated: 06:22 EST, 20 March 2023. For your reference, we can confirm the same rule as before (on our Talk More plans) applies when calling another UK landline as you'd need to hang up and dial again. It supports Wi-Fi 6 and also includes a 2. Select Modem Mode on the left hand side of the screen. If you are receiving download speeds of less than 30 Mbps, you may also find a WiFi Pod helpful. Virgin Media was founded in 2006. With average download speeds of 132Mbps, our M125 Fibre Broadband is one of our cheaper options. The Netgear R6260 is, in my opinion, the best router for Virgin Media ( Now recommending the R7800 as the R6260 is too hard to find new) In my experience the R6260 is an excellent wireless router to use with Virgin Media. The Bigger Bundle + Sports includes: M500 Fibre Broadband – average download speeds of up to 516Mbps. See how we scored Best in test. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. The film has been directed by Maceo Frost, and celebrates the power of connectivity and cross-generational influence through the medium of music. Customers must have Virgin Media Broadband at all times to avail of Loaded TV. [citation needed] In July 2009 and 2010, Virgin Media Broadband came first in an Ofcom broadband speed test in the UK. 5 million free UK WiFi hotspots to the exclusive rewards, treats and experiences from Priority, and much more. net as we’ve worked with the site to offer reliable tests to our customers. These light indicates whether the Super Hub 2 is able to make a wireless connection. TV box - 15 mins. Not all channels available. 5Mbps), based on Ofcom UK Home Broadband Performance report (here – pg 4), measurement period September 2022. Customers of fixed broadband ISP Virgin Media (VMO2) have recently been informed that the operator’s “Out of Home” public WiFi hotspot service, which also turned their existing broadband routers into wireless hotspots for anybody to access (), is officially set to be retired “from” 1st November 2023. 296. Virgin Media billing and payments help and support. The speed test has been built to test broadband download speeds up to — and above — 1000Mbps (1Gbps). Select the option next to Enable Modem Mode. Excludes broadband faults and broadband network outages. It’ll check for connection issues affecting your broadband status, problems with Virgin Media TV performance, or show if the landline’s not working in your area. It’s backed up by our signal-boosting mesh WiFi Pods (if needed) and Intelligent WiFi service – at no extra cost with Gig1 Fibre Broadband and our Volt packages. Preferred DNS 192. ie provides answers to all your broadband, TV and Home Phone questions here. Virgin Media is facing calls for the telecoms watchdog to urgently investigate the legality of its broadband contracts, under. 16. 1Gb Broadband + Loaded TV. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. 50 per month. The pings on virgin media are upto 3 times higher than standard budget ISP's such as talk talk. We’ll upgrade your everyday with double the mobile data for every eligible O2 Pay Monthly plan in your household, and a lightning-fast Virgin Media broadband speed boost to the next available level (if you aren’t already on the fastest speeds you can get in your area). Provided you are out of contract and on a monthly rolling deal, cancelling your Virgin Media service is very straightforward. You just need to give Virgin Media 30 days’ notice that you want to leave. If you want to save on fibre broadband, Virgin Media is giving you the chance to pay absolutely nothing for the first three months of M250 Fibre broadband – that's a saving of £97. If you want to discuss your O2 mobile products, you can contact your O2 customer service team. Help with Volt. Plus, you can sometimes come across special offer M125 deals and other speeds with £0 setup costs. com for full terms and conditions. Unless you're already on the fastest speed in your area, there is a good chance that you’ll be able to opt for an upgrade when renewing. Internet access and registration required. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. See all your connected devices and pause WiFi to individual ones whenever you like – perfect for when it’s the kids’ bedtime. There are many speed test sites available, however we recommend using speedtest. We’ve got an incredible range of phones and phone plans fit for every budget, so while you’re in why not have a peruse. Further exclusions & legal stuff apply. That means: double the mobile data on every eligible O2 Pay Monthly plan in your household. And the most basic TV and broadband combination Virgin offers is the Big Bundle. Virgin Media offers a wide range of broadband speeds, from 54Mb up to a super speedy 1. Terms. ie. 33 per day for a total loss of service after 2 full working days from registering the loss of service to us. 50. Virgin Media customers can access multiple plans that combine TV with broadband. These estimated speeds apply to all new customers who buy our broadband services, and to existing customers who changed their broadband services, on or after February 28th 2019. M500 – 516Mbps. There are many speed test sites available, however we recommend using speedtest. Priority gives access to once-in-a-lifetime experiences, daily treats and exclusive access to the UK’s hottest events via the popular rewards app from O2. Virgin Media Volt is a benefits package for customers who take both Virgin Media broadband and an O2 mobile plan. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. Go to Account settings, then Account details b. 18 EDT. It was able to do this because it operates its own cable network that’s independent of Openreach. It really is as bad as the reviews. Compare our best Virgin Media broadband for November 2023 including M125, M250, M350, M500 & Gig1. Everything you need is posted to you. And we are also Ireland’s best broadband, as awarded by Umlaut Best in Test 2023. Virgin Media Volt now has over one million customers , making up 20% of Virgin Media's customer base. 30-day rolling broadband contracts for students. All Rights ReservedVirgin Media O2 is today unmasking its new entertainment service, Stream from Virgin Media, offering customers a new way to bring together their favourite TV channels, video apps and streaming subscriptions all in one place and at great value, with a small plug and play box powered entirely by the company’s superior broadband. Add Sky Cinema and Sky Entertainment Ultra HD package for £6 a month – just make sure you have a 4K TV and a Virgin TV 360 or V6 box. Access your Hub by navigating to 192. Calling from abroad: 00 353 1 2458000. comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. You need to verify that the white coax cable from Virgin Media’s wall sockets is also tightly connected to the Hub. *Monthly price shown will increase each April from. When you switch, you’ll be provided with an adapter, which you can use to plug your phone into the Hub – that’s all there is to it. deal anytime. Exclusive student broadband deals with an '. To find out if Virgin Media is available in your area you can use our postcode checker tool below, to search and see which Virgin Media broadband and TV packages you can get. My Account; Account Overview; My Profile; Account Overview; My Bills & Payments. Make a payment. From the Olympic Games and the winter sports season to top-tier football, tennis, rugby and more. You can find these details at the top right hand corner of your bill. 4Ghz and 5Ghz Wireless networks. Hub 5 was released in late 2021 for certain Virgin Media customers and some of its main features are: 4 Ethernet ports– 1×2. If you are an existing Virgin Media customer looking for help and advice with your service, or if you want to upgrade your existing package, you can call Virgin Media's customer service number on 0345 454 1111 or 150 from a Virgin Media phone line. These lines are also open seven days per week, from 8am to 10pm. 21,751: 375,849: Virgin Media TV Service (77 Viewing) For things concerning Virgin Media Cable Television Services (except Billing & Installation). How to cancel Virgin Media Broadband and TV. 86% network reliability, so the whole household can scroll, meme and stream. Advertised Speed: 54 Mbps Expected Speed Range: 53 - 55 Mbps Minimum Guaranteed Download Speed: 27 Mbps. Virgin Media O2 has announced a new broadband router that will start to roll out to existing customers soon. How long will the QuickStart installation take me? WiFi Hub - 30 mins. Virgin Media appears to have continued to expand the availability of their latest HUB 4. Up to 3 WiFi Pods if needed. 9% network reliability. Poor speeds far below what was advertised. Exclusive Volt benefits – Volt broadband and sim deals also bring you all this: . £120 Gift Card for Broadband Orders at Virgin Media. Go to your Virgin Mobile app . “ Have had virgin broadband for 18/12. It works with the UK’s fastest broadband services, including Virgin Media, BT and fibre. And lastly, the company might also slow down access to certain streaming and file-sharing. Verdict. 18 month minimum term. An outage on Virgin Media’s broadband services can leave many people disconnected. As part of the Virgin Group, Virgin Media can offer a lot of security when it comes to your broadband. WiFi Guarantee with WiFi Max: Available to Virgin Media residential broadband customers on M50 broadband or faster provided you are not taking services in any of our 2022/2023 network expansion areas. My Virgin Media. This means you can enjoy our superfast broadband speed with an average download of 1,130Mbps, without being connected to a landline. If you think something might be wrong with our network or your kit, the first thing to do is to tap 'Status' in the app and check the network status. 99 to £24. Some responses may not be immediate but it allows you to carry on with your day rather than waiting to get through on the phone. No, you can keep using the same phone you’ve always used. Our M250 Fibre Broadband is more powerful than standard 200Mb broadband (its average download speed is faster by 64Mbps).